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Here’s a brief overview of DRE’s pros and cons: ANYDESK DOWNLOAD FOR PC WINDOWS 7 PLUSThis AnyDesk alternative offers an all-in-one solution plus help desk and ticketing features. ![]() However, DRE might not be the best fit for your company if you’re only looking for a basic remote access solution. This makes it ideal for even small organizations. To help you keep track of communications between you and your users, messages are saved automatically to safe and searchable session logs, similar to AnyDesk.ĭRE is an easy-to-use AnyDesk alternative that, like AnyDesk, is designed to scale with your company as it grows. As in AnyDesk, live chats can be established without interrupting active sessions, allowing you to communicate seamlessly and in real time. With DRE, support technicians can connect with your users through either in-session or pre-session communication, by using VoIP or initiating video calls (not included in AnyDesk). ANYDESK DOWNLOAD FOR PC WINDOWS 7 FOR MACBoth DRE and AnyDesk function as a remote computer-to-computer access tool, with support for all major operating systems, whether you’re looking for an AnyDesk alternative for Mac or Windows. Unlike AnyDesk, which allows for user support but doesn’t include built-in ITSM features, DRE has a lightweight ticketing system that lets you monitor end-user requests and resolve issues quickly and easily as they arise. AnyDesk and DRE both offer multi-factor authentication options. DRE uses advanced AES-256 encryption protocols (which are the foundation of TLS 1.2, used by AnyDesk). While AnyDesk doesn’t specify connection speed, DRE is designed to let you establish active sessions typically in less than eight seconds, potentially saving you time otherwise spent creating connections with workstations.ĭRE is also designed as a secure remote access tool, but unlike AnyDesk, uses FIPS 140-2 validated encryption. SolarWinds DRE is a comprehensive, all-in-one remote computers access solution with a wide range of features.
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